Terms & Conditions

General Conditions of Sale

The company El Negrito SNC, which owns the site www.elnegrito.net is Registered in the Register of Companies at the C.C.I.A.A. of Messina with the number R.E.A. 32826 - VAT /C.F. 00168180834. Address Via Garibaldi, 128 - 98124 Messina and his email address is: staff@elnegrito.it

Each order of a product on the website of the online store www.elnegrito.net supposed consultation and acceptance first of these general conditions of sale. The click of validation of the order implies full acceptance of these conditions. This click has value of "electronic signature" "

Object

These general conditions of sale have as a function to define the rights and obligations of the parties in the field of online sale of goods offered by the SELLER to the consumer.

Order confirmation

The contractual information will be the subject of a confirmation by email at the address indicated by the consumer within the purchase order.

Proof of the transaction

The records stored in computer systems www.elnegrito.net in reasonable conditions of safety are considered as evidence of communications, orders and payments between the parties.

The archive of the good of orders and invoices is made on a reliable and durable medium that can 'be provided as evidence.

Product information

All efforts are being made to make sure of the 'accuracy of the information presented on the SITE SELLER. SELLER or its suppliers are therefore not responsible for the consequences, incidents, special damages that result of electronic transmission or the accuracy of information transmitted even if the SELLER was aware of the possibility of such damages. Names and brands of products or manufacturers and are only used in a purpose of identification. Photos, descriptions and prices of products are not contractual.

Duration of validity.

Delivery methods

The products are delivered to the address specified by the customer during the order and only in the geographical areas we deal with.

All products leave our warehouse in perfect condition. The customer must notify the carrier (or postman) every little trace of impact (Holes, traces of crushed, etc ..) on the parcel, and in this case refuse the package. A new, identical product will then be returned without Le expenses.

The exchange of any product declared, a posteriori, corners during transport, without any reservation has been expressed to receiving the product, it can not be treated.

As in any expedition, it can be delayed or that the product gets lost. In this case, we contact the carrier to start an investigation. All the efforts made, with all the necessary time, to find this package. In this case, the merchant will be reimbursed by the carrier and deliver a new parcel identical to his expenses.

We disclaim all responsibility for the lengthening of delivery terms of whether the conveyor, especially in cases of loss of products, in bad weather or strike.

delivery problem of whether the conveyor

Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken products ...) will have to be imperatively indicated on the delivery order in the form of "handwritten reserves", accompanied by the customer's signature.

The consumer will have in parallel to confirm this' anomaly by sending the carrier within the period of two (2) working days after the delivery date a registered letter with acknowledgment of receipt exposing the complaints or claims.

The consumer must send a copy of this letter to 'ADDRESS OF SELLER. (Staff@elnegrito.it)

Without this statement, we will not proceed to make changes.

Delivery errors

The consumer will have to formulate at the SELLER, the day of delivery or at the latest the first working day following the delivery, any claim of error of delivery and / or non-compliance of products in kind or in quality compared to indications appearing on the order form.

Beyond this deadline, all claims will be rejected.

The formulation of this claim with the SELLER may be made to 'ADDRESS OF SELLER. (Staff@elnegrito.it)

Any claim not made in the rules defined above and within the terms defined can not 'be taken into account and will release the SELLER of any responsibility towards the consumer.

In case of error of delivery or exchange any product exchange or refund will be sent back to the SELLER as a whole and in its original packaging in a perfect state to 'ADDRESS OF SELLER.

To be accepted, any court must be reported and above all have the agreement of the SELLER, which in case of agreement will send back at the right package.

The shipping costs are borne by the SELLER, except in the event that would come true that this product does not correspond to the declaration of origin made by the consumer in the good sense of the court.

Product liability

These provisions can not deprive the consumer of the legal guarantee which obliges the professional salesman to guarantee it against all the consequences of latent defects of the thing sold.

The consumer is expressly informed that the SELLER is not the manufacturer of the products presented on the SITE SELLER and the SELLER is released from all liability for defective products.

As a result, in case of damage caused by a person or a faulty good, only the responsibility of the manufacturer of this here will be sought by the consumer, based on information published on the packaging of the said product.

The duration of warranty is one year (1 year). They are excluded from this guarantee, all products modified or treated by you or anyone else other than the Technical chosen by the SELLER.

The guarantee can 'be extended in the manner prescribed in the store and on the website.

Right of withdrawal

The right of withdrawal applies only to natural persons.

In accordance with Legislative Decree 206/2005, the consumer has a deadline of fourteen (14) calendar days to return, at his own expense, products that do not suit him. The shipping cost related to the agreed refund will be charged to El Negrito SNC for the single return or refund. This term runs from the receipt of the consumer's order. Every reference can be reported first of all to the SELLER customer service. The product must be returned to the SELLER ADDRESS.

El Negrito SNC - Via Garibaldi 128 - 98122 Messina

Sensitive products (such as Coffee, Pods, Colonials) must not be opened, so that the product is intact and the consumer can benefit from the right of withdrawal.

Only the products returned as a whole will be included, in their complete and intact packaging, and in a perfect state of revisability.

Any product that will be damaged, or whose original packaging will be damaged, will not be refunded, resumed or changed. This right of withdrawal is exercised without penalty, except for postage and postponement costs. In the hypothesis of the exercise of the right of withdrawal, the consumer has the choice to request either the reimbursement of the sums paid, or the change of the product. In the case of a change, the return will be at the expense of the consumer.

In case of exercise of the right of withdrawal, the SELLER will make every effort to reimburse the consumer within a period of thirty days.

Rights of use

The use of the brands on the site is strictly prohibited.

Terms of payment:

Accepted payments are made through Paypal, Credit Card, Bank Transfer (El Negrito SNC - Banca Agricola Popolare di Ragusa Ag. 4 Messina IT79N0503616504CC0691820106 BIC POPRIT 31069).

Finally in Mark. For this last method of payment there is a supplement related to the collection costs of € 4.00 for each individual shipment.

Major force

None of the party will have failed in its contractual obligations, insofar as their execution is delayed or prevented by a fortuitous event of force majeure. Will be considered as a case of force majeure any fact or circumstance compelling, exterior to the parties, unpredictable, inevitable, independent of the will of the parties and which can not be prevented by the latter, despite all efforts reasonably possible.

The part touched by such circumstances will warn quel'altra in the ten working days following the date on which it will have had knowledge.

At this point, the two sides will move closer, in a period of three months, except impossibility due to force majeure, to examine the incidence of 'event and agree the conditions under which the execution of the contract will be continued .

If the force majeure lasts longer than a period of one month, the present general conditions may be rescinded by the party adversely affected.

In an express way, are considered as a case of force majeure or fortuitous events, in addition to those customarily considered by Italian law: the blocking of means of transport, earthquakes, fires, storms, floods, lightning, blocking of telecommunications networks or difficulties its external telecommunications networks to customers.

Not partial validity

If one or several points of these general conditions are considered non-compliant or declared such in application of a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and scope.

In case of dispute or claim, the consumer will address first and foremost to the SELLER to achieve a consensual solution.

Protection of personal data

All data you provide to us are to be able to handle your orders.

In accordance with Legislative Decree of 30 June 2003, n. 196 on the protection of personal data at the SELLER has a right of correction, consultation, modification and deletion of the data that has informed us. This right may 'also be used online.

Disputes

Every order placed through the SITE SELLER implies the customer's membership, and this without any restriction, the general conditions of the SELLER.

In the event of a sale to a legal person, any dispute concerning the sale (price, CGV, product ...) it will be submitted to the relevant legislation and to the Italian Law before the competent Court. Court of Messina.

Applicable law and competent court

This contract is regulated by the Italian law.

In the case of consumer user, the Court of residence or domicile of the consumer will be competent, if located in Italy. For any other controversy, the Court of Messina will be competent.

The user can use the alternative out-of-court procedure of the European Union accessible at the link https://ec.europa.eu/consumers/odr